Veritek is pleased to announce today the
start of a 10 year service agreement with Sony Europe Ltd to deliver service
support to exhibitors across Europe. This
agreement demonstrates both companies' commitment to bring quality solutions to
cinemas.
As well as a VPF (Virtual Print Fee)
agreement, Sony Digital Cinema is providing their latest 4K projection systems to
the Vue Cinemas chain to their whole network of screens. As part of the overall
agreement, Sony then sought out an appropriate and qualified third party
support company: Veritek worked with Sony and Vue to obtain full accreditation
to deliver field engineering support for the ongoing maintenance of these
systems, once they are installed.
Since the 18th of July, Veritek have been providing
364 day per year coverage between the hours of 9.00am and midnight,
guaranteeing a same day response for priority calls logged before 4pm.
On his return from the recent Cine Europe
2011 event in Amsterdam James Salamon, Veritek’s Head of Business Development,
commented, “This is a fantastic opportunity for Veritek to transfer its superb
reputation for providing unparalleled levels of expertise and customer support
into a new and exciting market, working in partnership with one of the world’s
best known technology brands.
Avril Bryden, Sony’s European Repair
Network Manager, commented, “This is an exciting opportunity for Sony and we
are delighted to be working with Veritek to deliver market-leading systems and
support to Vue Cinemas. At Sony Digital Cinema, we are committed to delivering
high end solutions to our exhibitors, from the projectors to the service we
provide after sales and we believe Veritek has the same high quality standard
that we do. We have worked with them previously in other areas and their service
excellence alongside their European capability are key factors of success for
us."
Roland Jones, Vue’s IT Director commented,
“Veritek has shown a clear aptitude for the technical challenges posed by
Digital Cinema. Vue Cinemas is embracing
this exciting new era of digital presentation that will drive improved customer
experiences throughout Vue locations nationwide. Veritek will be at the heart of maintaining
the technical delivery of these experiences.”
