CIELO, the global leader in cinema device monitoring and data
analytics, along with one of the best-known names in the European Cinema
Industry – Pathé, recognized
for its long history of innovation, creativity and state-of-the-art solutions,
announced today an agreement to deploy CIELO Cinema Enterprise solution for all
their sites in the Netherlands. This agreement confirms the leadership position
of both companies in the pursuit of innovation, efficiency, and great customer
experience.
The
agreement has been implemented by Unique X, Pathé’s long-time provider of the
RossettaBridge Theater Management System (TMS). CIELO's solution will act as a
complement to Unique X's platform. This will bolster Pathé’s operational efficiency as a
whole, adding unique capabilities such as automated task assignment for
equipment maintenance, shows interruptions prevention and smart system alerting
to manage the theatres’ equipment proactively.
With
the inception of CIELO Enterprise to its operations, Pathé’s approach to the use of
technology and automation will be further enhanced and situate the cinema giant
at the forefront of innovation within the industry.
In today's highly demanding entertainment
industry where customer experience and quality of service are the key
differentiators, Pathé is,
once again, taking the lead with its strategic partner Unique X. "It is
exciting to see an existing RosettaBridge TMS customer expand their range of
software services by adding the CIELO Enterprise product. We have been lucky
enough to work with Pathé Netherlands
for a number of years, for services such as BaseKey and RosettaNet. To remain
involved in the ongoing drive for innovation and improvement of service
provided by Pathé to their
customers is a privilege," said Mark Stephen, Sales Director of Unique X.
"We are thrilled to welcome
Pathé to the CIELO community.
A community of the most innovative and fast-growing Exhibitors in the
market," said Rafael Garzon, VP Customer Growth at CIELO. "We are looking forward to helping Pathé optimize its operations and
increase customer experience so they can focus their talent and investments on
building new services and expanding existing services for their
customers."
“From one central location in the
Netherlands, the Pathé Operations Center (POC) manage all 246 screens for Pathé. We not only make
sure content and playlists are available in time for every show, but also that
the hardware in the booth is in peak condition so that every performance is the
best we can offer. Cielo helps us to streamline our work and its alert
notification system helps us to fix warnings before it becomes a problem and
thus preventing black screens.”
CIELO Enterprise will be adding
innovation around technician dispatch, software upgrade and customer feedback
management that Pathé will be
able to leverage with this agreement.
About
PathéAt the forefront of European cinema,
Pathé is
present in the various professions of production (France, United Kingdom),
distribution (France, United Kingdom, Switzerland) and cinema exhibition
(France, Netherlands , Switzerland, Belgium, Tunisia). In 2018, Pathé had a turnover of 872 million euros and
employed, at the end of 2018, 4,142 people in five countries.
About Pathé NL
Pathé is the first and largest cinema brand in
the Netherlands with
30 cinemas,
246 screens
and 1,900 employees, including the Euroscoop locations acquired on 13 November
2019. This makes Pathé the
market leader and offers the ultimate cinema experience for everyone. Thanks to
the wide range of films, live streams of opera and sports, the latest
techniques such as IMAX, 4DX, Dolby Cinema and ScreenX, and the organisation of business events, Pathé makes every day a special day.
About Unique XUnique
X is a brand for the future of digital cinema, providing intelligent autonomous
solutions and content services. Unique
X operates in 70 countries globally. To date, more than 75 million GB of data
has been transferred, and over 62 million advertising playlists have been
delivered. Solutions
include RosettaBridge TMS, RosettaNet Estate Management System, Movie Transit
(DCP Content Delivery Network), Basekey (KDM management), RosettaPOS (Point of
Sale), RosettaLive (Event Streaming) and our pre-show products of Advertising
Accord, Ad Transit and Smart Trailering.
www.uniquex.comContact
[email protected] for more information - +44 (0) 161 457 0050
About CIELOCIELO
is the Global Leader in Cinema device monitoring, data analytics and customer
experience. CIELO's leadership is rooted in its proven ROI; every $1 invested
in the platform results in $10 saving and its global presence in over 50
countries. CIELO
has a total of 40,000 connected devices, 18,000 theater screens, and over 250M
of requests and alerts managed daily. Solutions
Include CIELO Cinema, CIELO Command and CIELO Ad Reporting.
