Silverspot Cinemas has selected Cielo, a cloud based solution
from Cinema Equipment and Supplies (CE+S), to proactively monitor and support
their new 11 screen luxury cinema in Coconut Creek, FL as well as their flagship
location in Mercato shops in Naples, FL.
Cielo provides cinema managers and owners with circuit wide
visibility into their theater operations, immediately influencing operational
efficiencies. Cielo delivers proactive real time alerts to any device with an
internet connection, enabling the Cielo user to quickly diagnose issues and
resolve them before they become lost shows and lost revenue.
“Silverspot Cinemas prides itself on delivering an
exceptional customer experience,” says Francisco Schlotterbeck, CEO Silverspot
Cinemas. “Cielo is a product that aligns with and supports that mission.”
Alex Younger, VP of Sales at CE+S speaks highly of the
relationship CE+S has built with Silverspot over the past 5 years. “Silverspot’s
purchase of Cielo speaks volumes of their trust in CE+S to keep their business
profitable.”
Silverspot is also taking advantage of Cielo’s Technical
Support offering where they will have access to an extensive knowledge base,
integrated support tickets within Cielo and around the clock support. Alex continues, “It’s a great feeling to get
Silverspot on board with this product and we can’t wait to grow with them as
their footprint in the US expands.”
The Cielo team will be demoing the Cielo product at
ShowSouth booth 29 on August 18-19, 2015.
Learn more about Cielo on the
Cielo
site.
About CieloCielo is true proactive monitoring and support. Customers
can access Cielo from any device connected to the internet, giving them the
freedom to manage the customer experience outside the confines of their
offices. Learn more and get started with Cielo today:
cielocinema.com
About Silverspot
Cinemas:
Silverspot Cinemas is a privately held, customer centric company
specializing in sophisticated cinemas that offer an enhanced, hassle free
entertainment experience in a boutique environment catering to an upscale
clientele. Silverpot at Mercato, located in Naples, Florida, marked the initial
expansion of Silverspot Cinemas throughout the United States. Since 2009, in the U.S. Silverspot operates 12 screens in a
luxury movie theater located in Naples, FL
and during the first semester 2015 Silverspot will open another two
movie theaters in Coconut Creek, FL and Chapel Hill, NC respectively. During
2016, Silverspot Cinemas will start operations in Miami Downtown and Beachwood,
Ohio.
