Miami Fl.—Oct 24, 2017
Sonic Equipment selects CIELO to deliver best-in-class support services to over 1000 screens in the US
Sonic Equipment is pleased to announce a partnership with Cinema
Equipment and Supplies (CES), the global leader in digital cinema solutions.
Sonic will implement the CIELO platform, a cloud-based, remote
monitoring, technical support and predictive analytics solution across all
their customers. CIELO’s capabilities will allow Sonic Operational Solutions team
to increase business efficiencies and provide superior customer support. For
the past two years, Sonic and CES assisted each other with field services. Now,
following this formal partnership, the two companies can work together to be a
stronger force in the cinema industry and offer even better and more efficient
service to Sonic and SOS clients.
"I'm very
excited to start a new path of monitoring growth for Sonic. We want
what's best for our customers, and with our field experience and support staff,
I feel that this monitoring partnership with CES will help us continue to
provide the best service.” – Ron Hageman, Executive Director
“We leveraged on
our more than 30 years of experience to develop and implement technology that
can remove the hassles of theater support operations, so the exhibitors can
focus their efforts in attracting more customers to their theaters. We are very
pleased to share this vision with a strong partner like Sonic and deliver CIELO
benefits to their vast network of customers” – Alex Younger, VP of Sales
Services at CES.
The CIELO platform
is especially designed to meet the requirements of remote support service
providers out-of-the-box and the flexibility to incorporate their unique capabilities
and know-how to maximize their customers’ satisfaction. After this deployment the CIELO platform will
be successfully running in over 6000 screens around the globe.
“We at Sonic are
incredibly excited about this announcement. We know that Cielo provides the
best-in-class solution available today. Utilizing the CIELO platform will
enable us to provide the best services possible to our customers, while also
staying on the cutting edge of cinema technology.” – Chris Stevens, Director of
Sonic Services
“We believe that the
cinema industry still has yet to capture the value of digital technologies that
are available, we are continuously improving our IoT platform, so service
providers and exhibitors of any size alike can seamlessly integrate it into
their business process and achieve efficiencies that translate into cost
savings. We are thrilled to partner with Sonic’s expertise to further expand
the adoption of CIELO in the industry”.
– Guillermo Younger Jr. CEO at CES
