CIELO
takes pride in putting client feedback and
insights into play to improve on their service delivery, and they certainly
listened: to enable exhibitors around the world with access to the latest
innovation in movie theater technology, CIELO just expanded their partner
program to cinema service providers and integrators who want to be a part of
their growing network of authorized resellers.
As their VP of
Sales, Alex Younger, stated: “We are a very customer-centric organization; we
want to make sure we deliver a great experience to exhibitors, and the best way
to do that is through a network of regional partners that they trust and can
swiftly provide them with remote support, field services and guidance.”
CIELO, which is
based in Miami, Florida, welcomes global partners who wish to join their
channel, get training and the latest news on CIELO’s innovation, leverage the
benefits of associating with their disruptive technology, and use their
proprietary tools to provide support, sales and customer service to their
client ecosystem within their region. To date, CIELO’s three regional partners
are
Unique Digital
in Europe,
W.Intex
in Brazil, and most recently
Sonic
, in the US. The company hopes to take the CIELO
experience to multiple exhibitors across all regions.
“CIELO Command is
the perfect choice for service providers and integrators to exchange old monitoring
and ticketing systems, leveraging the latest technology specifically ideated
for the cinema industry, and enhancing their support processes to provide proactive
service to their customers,” Mr. Younger added.
In addition, CIELO
partners can offer to their customers the benefits of the full suite of CIELO,
the visibility of monitoring and analytics modules with over 25 views of
theater performance including playback, and operational reports; the control
provided by CIELO Director, which allows managers to assign alerts, tasks and
collaborate for faster issue resolution, all delivered over a secure
cloud-based network solution to help them gauge venue performance and make
corrections to avoid service interruption, keeping productivity and process
efficiencies up.
Reach out to CIELO at
[email protected]
for more information on their technology and
partner program or visit suite 5927 in the forum tower during CinemaCon 2018
About
CIELO:
CIELO
is a comprehensive Internet of Things
(IoT) platform for the cinema industry that gives exhibitors visibility to
analytics, operational performance , device and network functionality from a
single point, driving process efficiencies in the theater experience.
